Opening Hours: 9am - 5pm Monday To Friday
Call Us: 01604 366 000
Email Us: OCSAdmin@northamptonshire.gov.uk
Write To Us: Olympus House, Billing Brook Road, Northampton, NN3 8JH
What service is being provided?
Quality Assurance and safeguarding service
This service ensures the quality our services are maintained and supports investigations into safeguarding concerns.
What personal data do we need from you?
What ‘special types’ of personal data do we need from you?
Who will be using your personal data?
The Data Controller is Northamptonshire County Council
The Data Protection Officer for Northamptonshire County Council can be contacted at firstname.lastname@example.org.
Domiciliary Care Providers, Residential Care Providers, Day Care Providers, Education Providers, Prepaid Card Providers, Advocacy Services, Day Care Providers, are Data Processors supporting this purpose
What will it be used for and what gives us the right to ask for it and use it?
Prevention or Detection of Fraud/Crime
Research (using anonymised data only unless we specifically request your consent to use identifiable personal data)
If we cannot use your data we would not be able to arrange or provide social care support that you require.
Our legal basis for using your personal data is under a legal obligation.
Our legal basis’ for using your special personal data is:
Who else might we share your data with?
Use of your NHS Number in Adult Social Care
If you are receiving support from adult social care then the NHS may share your NHS number with us. This is so that the NHS and adult social care are using the same number to identify you whilst providing your care. By using the same number we are able to work together to improve your care and support.
We will use this Number in an integrated care record system across a number of support services including GPs, hospitals, community matrons, district nurses and social care practitioners.
How long will your data be kept?
We will stop using your data after we no longer have a statutory reason to use your information, this may be when your services have ended and we are no longer required to use your information for service planning or improvement purposes.
Your data will be deleted 7 years after we stop using it where a service has been provided or 5 years after we stop using it where we have only provide you with advice and information.
Our use of your data will be subject to the following legal rights:
We may also receive personal information about you from others:
Link to a relevant other privacy notice
My Care Record – http://www.mycarerecord.org.uk/resources
Personal Demographic Service (PDS) – https://digital.nhs.uk/hidden-articles/footer/privacy-and-cookies
CareFirst (OLM Group) – http://www.olmsystems.com/privacy-statement
Visit the following links for more information about Privacy Law, our obligations and your Rights:
If you have concerns over the way we are asking for or using your personal data, please raise the matter with our Data Protection Officer by the following means:
|Postal address||Data Protection Officer, BI&PM, Northamptonshire County Council, One Angel Square, Northampton, NN1 1ED|
|Phone number||01604 368360|
If you still have concerns following our response you have the right to raise the matter with the Information Commissioner’s Office:
|Postal address||Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF|
|Phone number||0303 123 1113|
For our full privacy notice:
We provide a range of care and support services throughout Northamptonshire for adults with disabilities and older people. We aspire to provide the best possible service to every individual we support and we strongly believe that it is our role to promote their independence and respect the decisions they make. Our aim is to do everything we can to make our customers’ aspirations a reality.
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