Find out all about volunteering opportunities with our frequently asked questions below.
What details do I need to get from my friend?
As well as your details, you’ll need your friend’s name, surname, date of birth and email address. These details are used to match your friend’s details with the correct application. Please ensure you have your friend’s permission to pass us these details.
How many friends can I recommend?
You can recommend as many friends as you’d like, but we will only pay you a maximum of £500 in any tax year.
Will you contact my friends and ask them to open the account?
No, we won’t contact your friends to tell them you’ve recommended them, so please let them know by forwarding on the email we send you as they must be offered a position within NASS within 90 days of your recommendation.
When will you give me the £100?
The payment will not be made until your friend has completed three months in NASS service. The vouchers will be sent to you through your supervisor/manager once the threee months minimum service has been completed by your friend. If you have recommended more than one friend, the payments will be made separately once each friend has completed the qualifying three months.
I gave you my friend’s details ages ago and haven’t received my vouchers yet. Why not?
We can only make payments once your friend’s job application has been accepted. Please check with your friend that they have started a job application with us. If they have, and it’s past the three months qualifying period, please let us know and we will check the status of your payment. Please note we can’t discuss the status of your friend’s application with you.
I’ve recommended three friends but you’ve only sent me £200 Love to Shop vouchers. Why is this?
It may be that only two of your friends have applied for a position, or that one of their applications was rejected. Please contact them to check. If your friends believe they have all completed their qualifying periods, let us know and we will check the status of your payment.
I know more people who want to apply for a job – can I recommend them as well?
Yes, you can recommend them in the same way you recommended your original friend(s). Remember that the maximum we will pay you is £500 in any tax year.
You’ve already paid me £500 Love to Shop vouchers. If I recommend other people, will I still get £100 Love to Shop vouchers?
The offer is limited to 5 successful recommendations in any tax year. Any subsequent successful recommendations within this period, over the limit of 5, will not attract a payment