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Opening Hours: 9am - 5pm Monday To Friday
Call Us: 01604 366 000
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Write To Us: Olympus House, Billing Brook Road, Northampton, NN3 8JH

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Crisis Response Service

Crisis Response Service

Helping You To Remain At Home Following A Crisis

Working with the East Midlands Ambulance Service, Northamptonshire Health NHS Foundation Trust, and Northamptonshire County Council; Olympus Care Services’ Crisis Response Team quickly responds to people who fall in their homes, preventing unnecessary hospital admissions and providing short-term care.

Continuity Of Care

Our Crisis Response Team works very closely with other services within Olympus Care Services to make sure you receive the best standard of care to meet your needs.

Information For Health And Social Care Professionals

If you are a health or social care professional, and would like to make a referral or receive further information about our Crisis Response Team, please contact us.

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Customer Details

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Crisis Response Service

Care At Home

If you suffer a fall or other similar incident, you may not need to be admitted to hospital and can be treated in your own home.

By providing you with physical and emotional support, and by helping you to remain as independent as possible, our caring team will help to prevent you from having to go into hospital and keep you at home.

Through our dedicated contact centre, the Crisis Response Team quickly responds to referrals from health professionals such as paramedics and local Accident and Emergency departments.

Contact us for more information.

Our Services

We provide a range of care and support services throughout Northamptonshire for adults with disabilities and older people. We aspire to provide the best possible service to every individual we support and we strongly believe that it is our role to promote their independence and respect the decisions they make. Our aim is to do everything we can to make our customers’ aspirations a reality.

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Seeking Advice

Seeking Advice?

Whatever your age, whether you are looking for yourself or a loved one, social care services can seem complicated and confusing. Speak to a member of our friendly staff today for a home assessment.

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Latest Blog

Younger Adults Trip to Tenerife 2017

Every year a group of our customers choose a destination they would like to visit and are supported by carers to enable them to do so.  Our senior Val bell […]


@OlympusCares 26th September 2017

Our customers at #PatrickRoadResorceCentre had a lovely time going along the canal!🚤…

@OlympusCares 26th September 2017

RT @NorthantsFDS: Anyone from #Northants with a visual impairment contact @DtnNorthants for more info on tennis training planned for 10th O…

@OlympusCares 25th September 2017

Michael and Sarah had a lovely day out at Oundle #Sports Festival🏹🥁

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Upcoming Events

Northampton in Bloom 12th October 2017

EADS are delivering training at Kettering Community Unit on January 31st 2018

EADS / LIVE are attending the Base National Conference on November 8th and 9th

David (LIVE) is presenting at Angel Square in September