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Opening Hours: 9am - 5pm Monday To Friday
Call Us: 01604 366 000
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Write To Us: Olympus House, Billing Brook Road, Northampton, NN3 8JH

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Crisis Response Service

Crisis Response Service

Helping You To Remain At Home Following A Crisis

Working with the East Midlands Ambulance Service, Northamptonshire Health NHS Foundation Trust, and Northamptonshire County Council; Olympus Care Services’ Crisis Response Team quickly responds to people who fall in their homes, preventing unnecessary hospital admissions and providing short-term care.

Continuity Of Care

Our Crisis Response Team works very closely with other services within Olympus Care Services to make sure you receive the best standard of care to meet your needs.

Information For Health And Social Care Professionals

If you are a health or social care professional, and would like to make a referral or receive further information about our Crisis Response Team, please contact:

Telephone: 0300 777 0002 


Crisis Response Service

Care At Home

If you suffer a fall or other similar incident, you may not need to be admitted to hospital and can be treated in your own home.

By providing you with physical and emotional support, and by helping you to remain as independent as possible, our caring team will help to prevent you from having to go into hospital and keep you at home.

Through our dedicated contact centre, the Crisis Response Team quickly responds to referrals from health professionals such as paramedics and local Accident and Emergency departments.

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Our Services

We provide a range of care and support services throughout Northamptonshire for adults with disabilities and older people. We aspire to provide the best possible service to every individual we support and we strongly believe that it is our role to promote their independence and respect the decisions they make. Our aim is to do everything we can to make our customers’ aspirations a reality.

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Seeking Advice

Seeking Advice?

Whatever your age, whether you are looking for yourself or a loved one, social care services can seem complicated and confusing. Speak to a member of our friendly staff today for a home assessment.

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Latest Blog

Shared Lives Success

All names and identifying details have been changed to protect the privacy of individuals.   In June 2015 Shared Lives received a referral for Dorothy following the impending closure of […]


@OlympusCares 21st July 2017

The Shared Lives scheme aims to enable customers to live independently and confidently in the community.

@OlympusCares 21st July 2017

Our recruitment campaign is now underway, but can anyone guess which petrol station in Northants this is…? Let us k……

@OlympusCares 20th July 2017

Could you support somebody in a time of crisis? We're #hiring Support Workers to join our Reablement team. Apply:

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